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About Us – Luxury Travel: Los mejores 1000 tours privados hechos a medida con suplemento en Ásia
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About Us

About Us

The Luxers

Luxury Travel Ltd. was founded in 2004 by Mr. Pham Ha, passionate traveler and entrepreneur. With more than 15 years of experience in the travel industry, he is a keynote speaker and luxury travel expert in Vietnam and around the globe. When Pham Ha saw a need for a tour company that would specialize in high-end travel services. He didn’t hesitate long. That’s how the idea of creating a travel company with an emphasis on ultra-luxurious experiences, privately guides and bespoke holidays came to life. As a lover of Arts, Writing, and Cultures, he created personalized tours with an immersive approach to traveling. Following his idea, Pham Ha designed the Luxury Travel University programs for his colleagues to give them the most accurate training when serving high-end travelers from all over the world. The most crucial part of the business is through the travel agents, who advise and read on to the needs of the travelers. Everyone working in luxury travel has customer care and service skills without equal. Tour guides speak many languages and everyone, from managers, marketers, travel agents to guides and chauffeurs have one thing in mind: Touching Hearts of every traveler that chooses Luxury Travel.

 First Luxury TO and DMC in Vietnam

Having opened in 2004, we were the very first luxury tour operator and DMC in Vietnam.  Based in Hanoi, with offices throughout Vietnam, Cambodia, Laos, Myanmar, and Thailand, we also have our own offices, luxury vehicles, and representative offices in California, London, Berlin, and Sydney. Our company speaks your language with our polyglot team. We operate with confidence from a year of experiences and solid partnerships fulfilling the most sophisticated client.

What We Do?

We specialize in custom-made holidays. We provide high-end services for leisure travel, business travel and MICE serving a wide range of luxury travelers from 1 to 1000 people.

We can set up the perfect tailor-made holiday for couples and honeymooners, families, group tours, foodies, golfers or wellness and spa enthusiasts as well as many other travel interests. We take into consideration every little detail such as mobility issues or dietary restrictions and choose the most appropriate accommodation for every type of travelers.

Luxury Travel serves thousands of satisfied travelers every year and targets 30% annual growth. The company is proud of its 99% satisfaction rate and we have a repeat client rate of over 60%. This is why we have won numerous travel awards such at the Worlt Travel Awards for Vietnam’s Leading Tour Operator.  We believe that nothing is impossible. You name it, and we make it happen in style.

Our Products

We invest in product development, and constantly keep you up to date on the latest tours and trendiest products available in the region. Each tour is designed to capture the crème de la crème of culture and food in each region, allowing travelers to really get a feel of the places they visit. The beauty of our products is that they illustrate the knowledge, sophistication and flair for service and keep coming up with new authentic experiences every year. We live in the countries that we serve, and love Southeast Asia, which is why we strive to ensure that travelers experience the best of each country we specialize in.

Our Quality Assurance

We serve today’s most sophisticated travelers, that seek the best of the best when traveling. We have long-established relationships with our local luxury suppliers, ensuring not only competitive prices but also a tested and approved quality service. To ensure the comfort of our travelers, we always use private transport when traveling by road. We have our own modern fleet of air-conditioned vehicles, ranging from a standard car to a 16-seat Mercedes Benz luxury van to a full-size coach. Other modes of transport include private yachts, private jets, helicopters and luxury trains. We book accommodations according to the type of tour selected and the client’s preferences. This can vary greatly, from boutique 3-star hotels bursting with character to luxury beach resorts. We have visited our destinations, and have personally checked out the finest hotels, resorts, and restaurants designed for discriminating travelers, so we guarantee the success of every stay.

The Highest Standards of Service and Professionalism

As a high-end tour operator and DMC, we set a very high standard in our company for the benefit of our clients. We are committed to operating with the highest standards of service and professionalism, while continuing to improve on the qualities that make us not just good, but great. Our job is to reward you and your customers with unique travel experiences, and we continue to raise the bar in order to exceed even the most sophisticated client‘s expectations. We listen carefully to our travel partners in order to deliver the right itineraries, experiences and services, in response to the demands of the changing market and the needs of customers.

Our Reputation

We are a 100% fully registered and privately-owned Vietnamese company. Our industry and consumer awards are the testimony to our excellent reputation and unbeatable experience in the region, and much of our business comes from referrals and business network recommendations. We’ll help travelers satisfy their passion for travel by sharing our insider knowledge, while our connections will get them access to unique places and one-of-a-kind experiences. Our customers have given us great feedback, and you can tell by our reviews on TripAdvisor.

Our Business is Sustainable and Responsible

Responsible tourism is defined as: “Travel conducted in such manner as not to harm or degrade the cultural or natural environment of the places visited.“ Acting as a local and responsible tour operator, we aim to create better places for people to visit and better places for people to live. We are committed to making our business more sustainable and responsible in every way we can. By taking measured steps to reduce the negative effects of the travel industry on our environment, and accentuate the positive impact of tourism we work to preserve the destinations we love for future generations. We make sure that our tours don’t harm the environment and promote local business to help the community.

Our Sacred Protector

One of the four sacred animals, the turtle, holds a special place in the Vietnamese culture, being closely linked to Vietnam’s rich river system and its culture of wet rice cultivation. The sacred and mystical creature is considered a protector, and it also the spiritual symbol guiding the company culture of Luxury Travel.

It symbolizes many things: the harmony of heaven and earth, good and talented people, prosperity, longevity, knowledge, spirituality, peace, stability and sustainability.

According to the legend, the Hoan Kiem turtle is 500 years old and may appear on special occasions Since the start of Luxury Travel Ltd. in 2004, the company founders and travel advisors have spotted this giant turtle twice and believe that it has brought luck and prosperity to the company.

 Our Core Value: People

At Luxury Travel, people are always our top priority and concern, when it comes to customers and employees. Customers are the greatest asset of our ethical business, and customer care is at the heart of what we do.

Education and continuous innovation are the lifeblood of our company. We respect each other and welcome individual differences, so that each person can contribute their unique views and skills to the organization.

Luxury Travel is a company filled with friendship, pride and peak professional performance. All “luxers” are devoted to Luxury Travel. and great things happen when we join forces, side by side to achieve our goals!

Mission Statement

Our mission statement is to provide “wow” services for holidays in Southeast Asia with luxury, privately guided and fully bespoke itineraries. We choose authentic experiences, always having in mind to keep, Touching Hearts.

Our Vision

As the first high-end tour operator in the luxury tourism industry in Vietnam, not only we want to capitalize on our position, but also to develop and grow from it. Through joint-ventures and buying small niche companies in the luxury services industry, we are striving to be able to provide top notch luxury services in Vietnam and elsewhere. Our vision is to become the leading tour operator and DMC in Vietnam by our 15th anniversary in 2020 and one of Asia’s leading luxury tour operators, with a potential IPO thereafter.

 


COMPANY PROFILE:

International Trading Name in English: LUXURY TRAVEL CO., LTD.
Company Name in Vietnamese:
Công Ty TNHH Du Lịch Sang Trọng Việt Nam.
Company Licence:
0102019356 issued by The Hanoi Department of Planning and Investment.
Tax Identification Number: 0101622092

Account Name: LUXURY TRAVEL CO., LTD
Account No:
6276881
Name of Bank
: ANZ Bank Ha Noi
Bank address
: 14 Le Thai To Street, Hanoi , Vietnam
Swift Code
: ANZB VNVX

International Luxury Tour Operator License: 01-074/TCDL-GPLHQT issued by the Vietnam National Administration of Tourism.
“Luxury Travel”
is our branding name, registered by the National Office of Intellectual Property of Vietnam.

Luxury Travel Co., Ltd., Vietnam’s First Luxury Tour Company, offers you carefree luxury travel so you and your family can focus on the fun, not the details. Challenge your skills at the country’s most spectacular golf courses. Soak up the sun while being soothed by the sound of breaking surf. Hunt for high-fashion couture in the most elegant cities of Vietnam. Envision any vacation experience you want; name it, we deliver it in style.

Indulge your most exciting travel vacation passions and discover a few new ones. Beaches, signature golf, spa destinations, fine cuisine, adventure, romance, tours to magnificent cities, family-friendly retreats, and sublime cultural experiences- the world of travel awaits you. Fly on chartered plane or by helicopter, stay in an exclusive resort, a private-charted junk cruise in Halong Bay, luxury vacation home or a private residence club.

Luxury Travel Co., Ltd. (Vietnam), with our head office in Hanoi, Vietnam is a 100% fully registered and privately-owned Vietnamese company. It was founded by luxury travel specialists since the 1990s when Vietnam had just opened its doors to worldwide tourism.

Our company is a fully-licensed and accredited full service travel agency, and inbound and outbound luxury tour operator. We are Vietnam’s First Luxury Tour Company. Our company excels in business and leisure travel. We offer services not only for tour operators and travels agents, MICE planners, but also for leisure-free independent travelers worldwide.

Our Main Business

  • Luxury Outbound Tour Operator
  • Luxury Inbound Tour Operator
  • Full Travel Service Agency
  • Culture Tours
  • Private Yacht Cruises
  • Family Travel
  • Romance
  • Wellness and Spa
  • Golf Holidays
  • Luxury Adventures
  • Custom Tours
  • Luxury Hotels/Villas/Boutiques Hotels/Resorts Reservation Service
  • MICE: Meeting, Incentive, Cooperation and Exhebition. Business Travel and Conference Travel, Event, Meeting Plan…
  • Online/Internet Travel Service
  • Private Travel Arrangements for VIP Stars and Celebrity, Royal and Government clientele.
  • Sporting Holidays
  • Luxury Transportation
  • Private Jet, Air Plane/Helicopter Charter
  • Limousine service
  • Luxury Car Rental

With our award winning travel experts , our guests travel with the knowledge that their holiday has been arranged by travel experts, who have first-hand experience in each of the destinations we offer.

For your reassurance, we are partners with numerous travel agencies and tour operators around the world, serving discriminating travelers. Many of them become our referrers or repeated clients.

We have won numerous travel awards, are proud of being a memeber of PATA, PATA, VITA, VECOM, and being designated by (VNAT) Vietnam National Administration of Tourism as their International Luxury Tour Operators and independent full travel service agency under the licence 01-074/TCDL – GPLHQT.

“Luxury Travel” is our branding name, registered by the National Office of Intellectual Property of Vietnam.

We value your business and welcome all opportunities to work with travel colleagues around the world as your exclusive local tour operator in Indochina and the neighboring countries.

CUSTOMER SUPPORT

Tel: +84. 24. 3927 4120 (VN)
H: +84. 1234 68 69 96 (VN)
H: +1 (323) 902-6626 (US)
Call Us by Skype

HOW TO BOOK WITH US

  • Send us your inquiry
  • Get the first draft within 24 hours
  • Customize your holiday
  • Make payment through secure system
  • Get ready for your dream trips

100% PRIVATE TAILOR-MADE HOLIDAY

  • Flexible itinerary: The holiday is designed around your interest, time, need and budget. You are the one who decide when and where to go, where to stay.
  • Personal services: You are more comfortable with private car and guides as well as support services 24 hours per day.
  • Unique Experiences: You have more chance to discover the destination your way, avoid shopping stops and take part in your favorite activities.